Contact Us

We always aim to provide a great experience, but if we didn’t get it right this time, then we are here to help. First, let us know whether this issue is about an Order for Delivery/Collection or whether it was in one of our Restaurants (including a takeaway from a restaurant).

If you have you already contacted Pizza Hut regarding this issue please click here to access your case to view the progress.


If the issue is non-hut related, choose Town of Hut as Unknown and Hut as 'No Hut'

Case Information

Customer / Guest Information

If you would prefer to call, then a member of our Customer Team will be happy to help. Opening hours are 10 AM – 10 PM, seven days a week.

0800 028 7034 - Calls are FREE from a BT landline. Charges from other network providers and mobiles may vary.

0330 123 0790 - Calls from UK landlines and mobiles will be charged at local rate. Your network provider will include these calls as part of any inclusive minutes.

If you feel that you have exhausted all of the dispute resolution options available to you through our website and our Customer Service, the ODR Platform can be accessed by following the link.

If you have a media enquiry, please contact us here. Please note, we unfortunately won’t be able to respond to any emails not relating to media enquiries through this link.